All our tarif proposals include VAT at the current statutory rate for transport services (VAT rate applied 10%, 10% transfers, 20% made available). The price list includes the driver’s service, fuel and insurance people transported.

The accepted means of payment are cash, bank cards (Visa, Mastercard) and paypal. For foreign passengers, note that we don’t accept international credit cards due to banks fees and money conversion. The services are payable in cash at completion, except for transport in Van which is done with a reservation and the payment of a deposit. In the case where the person transported with the quality of “usual customer in account”, the service gives rise to the invoicing payable at reception before the 15th of the month following that of its execution.

Luggage is accepted within the limit of 15 kg per person transported and remaining under his supervision. A transport ticket on request may be issued to the person transported at the end of the transport service.

Any cancellation occurring 24 hours prior to the service will be charged regardless of the reason. Any complaint is receivable only within eight days after the execution of the transport service. All litigations intervening between the SARL VTC COLLECTION and its customers will be subjected to the competent courts under the conditions of common rights. Except, those with customers who have contracted as a merchant who will be subject to the courts of the place of the registered office of VTC COLLECTION.